Client Success

App access dashboard

Operations Lead ยท ari.santos@alisolutions.com

4

Apps

2

Live

1

Watch

1

Paused

Available

ALI Ticketing

Production

Support desk intake, triage, escalations, and resolution tracking.

OwnerClient Success
AuthMicrosoft Entra SSO

Checked 9:16 AM

Degraded

ALI CMS

Production

Public website content, page updates, and publishing workflow.

OwnerMarketing
AuthMicrosoft Entra SSO

Checked 9:13 AM

Available

ALI Finance

Production

Billing review, collections queue, and finance reporting workspace.

OwnerFinance
AuthMicrosoft Entra SSO

Checked 9:17 AM

Maintenance

ALI Analytics

Staging

Operational dashboards, KPI reviews, and executive reporting.

OwnerData
AuthMicrosoft Entra SSO

Checked 9:10 AM